Privacy Policy
1. Introduction
AIT is a Qatar-based IT solutions provider specializing in Oracle solutions, enterprise software development, business solutions, and IT infrastructure management. These Terms govern your use of our website and any related services provided directly by AIT.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Name
Email address
Employee ID (for internal use)
Phone number
Department or company affiliation
b) Technical Information
IP address
Device and browser type
Access time and duration
Pages visited on our site or portal
c) Support Request Data
Details of your IT support issues
Communication history
Attachments or screenshots you provide
3. How We Use Your Information
We use your data to:
Provide and manage IT support services
Respond to your inquiries and requests
Improve our website and portal performance
Monitor and enhance cybersecurity
Analyze usage trends and generate internal reports
4. Data Security
We implement strong technical and organizational measures to safeguard your data, including:
Secure servers and access controls
Regular system audits
Limited access based on roles
Data encryption where applicable
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except:
With authorized Aamal departments for official business use
If required by law or legal process
6. Cookies and Tracking
Our website or support portal may use cookies to enhance user experience. You can disable cookies in your browser settings if you prefer not to share this data.
7. Your Rights
You have the right to:
Request access to the personal data we hold
Request correction or deletion of your data
Withdraw consent at any time (where applicable)
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date at the top.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Aamal Information Technology (AIT)
8th Floor, Aamal Tower. P. O. Box 23842, Doha, Qatar
M : +974 30339411 L : +974 44971563